Shipping policy

Shipping Policy Summary

If the item indicates a 4 to 5 week shipping time, it is a pre-order item. This means the piece is made to order, and the production and shipping process will take up to 4 to 5 weeks. Our shipping process is designed to ensure a smooth experience for every customer, with clear guidelines based on the product ordered.

If you have any questions about your order, please don’t hesitate to reach out. We’re here to help, and we respond quickly. If there is ever a problem, we will do everything we can to make it right.

Thank you so much for your support, trust, and patience. We truly can’t wait to get these pieces in your hands! We also have some exciting launches and new collections coming over the next few weeks and months, and we’re thrilled to share them with you soon.

For any customer support inquiries, if you have questions or need assistance, please feel free to contact us via email at info@cheerslumi.com. We’re more than happy to assist however we can—your satisfaction means the world to us.

 

INTERNATIONAL CUSTOMERS – IMPORTANT SHIPPING & CUSTOMS INFORMATION

Thank you so much for choosing to shop with us! We’re grateful for the opportunity to serve our international customers and want to ensure your experience is as smooth as possible.

 📦 Shipping Outside the U.S.

We happily ship worldwide and are committed to getting your order to you in a timely and secure manner. However, we want to make sure you're fully informed about the potential for additional fees that can sometimes apply to international shipments.

Duties & Customs Fees

Please note:

- You may or may not be required to pay duties or customs fees** upon receiving your order. These charges are assessed by your country’s customs agency and are NOT determined or controlled by us.

- We are NOT responsible for any duties, taxes, or customs fees that may be applied to your shipment. These costs are the responsibility of the customer.

We totally understand how frustrating unexpected fees can be, so:

*We will do our best to help minimize or avoid customs duties whenever possible but ultimately, if your country applies these fees, you will be responsible for paying them in order to receive your package.

What You Can Do
- Check with your local customs office for more information on possible duties or import restrictions.
- Be aware that delivery delays may occur if duties are not paid promptly.

📬 Need Help?

We’re here for you! If you have any questions or concerns, please don’t hesitate to reach out to us:

📧 Email: [info@cheerslumi.com]

We’re more than happy to assist however we can. Your satisfaction matters to us, and we appreciate your understanding and support.

Thank You & Cheers!🥂

We truly value each and every one of our customers across the globe. Thank you for shopping with us and may God bless you always!